For the last week or so my braodband has slowed right down. I have restarted the router and this fixes the problem until the next day when it decides to slow down again.
Hi, Still seem to be havin gthis issue. Speed half half of what it use to be and every day it completely drops and I have to restart the hub. Any help please?
So possibly an engineer visit needed again?
Can you post your helpdesk data from the HH5 please? These are in Troubleshooting/Helpdesk on the web interface at http://192.168.1.254 or http://bthomehub.home
Please miss out any data you don't want to post
Is this the info you need?
|1. Product name:||BT Home Hub 3.0B|
|2. Serial number:||+058721+113010AJKT|
|3. Firmware version:||V100R001C01B036SP05_L_B. Last updated 11/11/13|
|4. Board version:||VER.D|
|5. WAN:||PPP Connected|
|6. Data sent/received:||36151350/1100622788 B|
|7. Broadband username:||firstname.lastname@example.org|
|8. BT FON:||Yes|
|9. Wireless network/SSID:||BTHub3-GTG3|
|10. Wireless connections:||Enabled (b/g/n, 20M, WPS Enabled)|
|11. Wireless security:||WPA and WPA2|
|12. Wireless channel:||Automatic/11|
|14. MAC Address:||20:2B:C1:78:0C:20|
|15. Software variant:||05_L_B|
|16. Boot loader:||1.0.37-106.5|