For the last week or so my braodband has slowed right down. I have restarted the router and this fixes the problem until the next day when it decides to slow down again.
Is this only happening on a wireless connection, or is it the same if you use a direct Ethernet cable?
Is it slow right now? try this next time it slows down:
In order to rule out the Homehub as potentially being the device responsible for your speed loss, you can connect the Openreach modem directly to the PC and see if the speed improves.
To do that follow these steps:
Step 1: Remove the homehub from the modem cable
Step2: Connect your pc/laptop to the modem via the cable instead
Step3: Open network and sharing centre on windows and click set up a new connection or network
Step4: Connect to the internet then click make a new connection Broadband PPPoE
Step5: Username email@example.com and the password as BT
Step6: connect, If it doesn't, keep pressing try again until it does.
However, please note that this will stop any other access apart from the PC
What happened was my speed dropped to a snail pace, so I restarted everything, plugged computer directly to modem and it was all fine until some time during the night my speed dropped as it has every other day =\
Hi, just thought I'd give an up date on the situation.
Internet still cutting out during the day, sometimes twice and going down to ridiculous speeds that you can't even load a webpage. Still having to restart it to get the speed back up although that's getting lower and lower.
Any further help and input would be greatly appeciated.
Just came home and my speed has dropped yet again. Here are it's current stats before I restart it again
|1. Product name:||BT Home Hub 3.0B|
|2. Serial number:||+058721+113010AJKT|
|3. Firmware version:||V100R001C01B036SP05_L_B. Last updated 11/11/13|
|4. Board version:||VER.D|
|5. WAN:||PPP Connected|
|6. Data sent/received:||12292349/124837851 B|
|7. Broadband username:||firstname.lastname@example.org|
|8. BT FON:||Yes|
|9. Wireless network/SSID:||BTHub3-GTG3|
|10. Wireless connections:||Enabled (b/g/n, 20M, WPS Enabled)|
|11. Wireless security:||WPA and WPA2|
|12. Wireless channel:||Automatic/11|
|14. MAC Address:||20:2B:C1:78:0C:20|
|15. Software variant:||05_L_B|
|16. Boot loader:||1.0.37-106.5|
I think I'll just contact ISPA as last time I contacted them they got BT to pull their finger out and sort it out instead of going through the useless call centre.