now managed to do a BTW speed test.
download speed 0.74
upload speed 0.92
tried to do a full diagnostic but first time it timed out, managed to get it on second try but it wanted me to change passwords to complete and not confident enough to know how to change it.
it was a wireless connection.
have the test results I have submitted been any good in identifying the issue?
well now I'm confused, I have tried two different speed checkers and they both give the same results at about 1.4 mb. and when downloading such things as virus updates or an ipad app it was just at a crawl, the slowest I have experienced, so what are my options now?
Thanks, so what is the likely cause then of having such a slow connection because as I say I haven't had any previous issues with the computer up until the last couple of days, when it's just become so slow?