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Message 1 of 3

Speed dropped.

Anyone able to help me, when I first joined BT broadband 3 months ago, my line speed was around 2.8 meg and was kept on as much as possible. Now, I only can pull 1.8 meg at anytime of the day whether it be mid morning or during the more heavier use in the evening. My neighbour recently as had a home hub so is this likely to have any effect on the speed?

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Message 2 of 3

Re: Speed dropped.

Hi Xtrmntr,


Welcome to the forum and thanks for posting. Can you run a speed test at and post the results. We'll take a look at them for you and take it from there.





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Message 3 of 3

Re: Speed dropped.

Hope you find the following information useful.

1. Best Effort Test: -provides background information.

Download Speed

1837 Kbps
0 Kbps2000 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 1837 Kbps
 For your connection, the acceptable range of speedsis 800-2000 Kbps.
 Additional Information:
 Your DSL Connection Rate :2688 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 2000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 11.19:22.85:66.0 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.

2. Upstream Test: -provides background information.

Upload Speed

354 Kbps
0 Kbps448 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 354 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 448 Kbps

We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

Please visit FAQ section if you are unable To understand the test results.


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