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iggy23
Beginner
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Message 1 of 2

Speed dropping

I signed up for Infinity around a month ago, got quoted 36 meg, engineer installed (told me my line was capable of 50 meg, so its quite good) and I got a 36.5 meg connection. Great.

It stayed at 36.5ish for a month. Then last week my landline went dead. (Infinity was still working great). Filed error report, three days later my landline was back up and running. However, since then my speed has been dropping fast. eg it was 29 this morning, and it's 24 now (3.40pm). So it's not a peak hour thing throttling thing, but a noticable drop for no explicable reason.

I don't understand how I was getting quoted speeds for a month, and then the sudden drop.

 

(Black hub 3, wired from PC to hub to new infinity socket).

 

Any ideas?

 

Cheers 

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iggy23
Beginner
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Message 2 of 2

Re: Speed dropping

also having problems at times accessing websites like Facebook and Twitpic. Not found etc.

 

Oh, and I don't use torrents and such, only high-bandwith service I use is iPlayer occasionally. 

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