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Chris77
Contributor
244 Views
Message 1 of 5

Speed dropping

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4 REPLIES 4
Sage
229 Views
Message 2 of 5

Re: Speed dropping

Try a pinhole reset.

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walkerx
Recognised Expert
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Message 3 of 5

Re: Speed dropping


@Chris77 wrote:

Hello, lately my speed has been dropping by 1/3rd of what it is normally.

http://www.speedtest.net/my-result/3484889369

http://i.imgur.com/gsi2cSs.png

http://imgur.com/delete/qxm2yicsNxVJJku


that last one gives me choice to delete it 

 

but it would suggest a possible issue with router - are you using HH5 if so disconnect the internet via the interface and leave for about 30 seconds or more then reconnect - if this doesn't improve speed you could disconnect and then power off HH5 - if using the the white modem then you are safe to just power of the HH5, but don't reset the modem as it is showing you should be able to obtain higher speeds.

 

there may also be issues in your area - have you checked the bt status pages

 

are you connecting via wifi or ethernet as this can also have bearing on your speed throughput

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Sage
216 Views
Message 4 of 5

Re: Speed dropping

A pinhole reset would have a better effect than disconnecting via the interface, that's why I suggested it as a first recourse. Powering off the HH5 is only a soft reset anyway.

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Chris77
Contributor
209 Views
Message 5 of 5

Re: Speed dropping

Hello, thanks for the fast replies and the problem randomly fixed itself!

 

If someone was itching to delete that link, you have my permission. 😄

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