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datgranma07
Beginner
298 Views
Message 1 of 3

Speed drops from 50mb to 27mb

Recently upgraded from Infinity 1 to Infinity 2 because of the massive drop in speed I was getting from 50-52mb down to 28 - 26mb over the last few weeks or more. Now having upgraded (stupidly) to Infinity 2 hoping that a reset in my package might fix the problem, I'm still getting those 28 - 26mb speeds on a now predicted 70+mb connection. 

 

Here is my broadband info 

 

taint.png

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2 REPLIES 2
john46
Distinguished Sage
282 Views
Message 2 of 3

Re: Speed drops from 50mb to 27mb

Can you run this checker and post back a screen shot of the results. Make sure you delete your phone number before posting.

http://www.dslchecker.bt.com/adsl/adslchecker.welcome

Can you use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.
http://speedtest.btwholesale.com/
datgranma07
Beginner
267 Views
Message 3 of 3

Re: Speed drops from 50mb to 27mb

Here are the results from both tests

 

taint2.png

 

taint3.png

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