There was a problem with our connection and so we called in an engineer to fix it, since then my sync speed has gone down a bit and my noise margin has gone up a bit, my download speed used to be 4.2 and has now dropped to 3.8 and sometimes just doesn't work even though it doesn't diconnect from the internet, are these stats okay? Or is it someting else? And what are error seconds and is that a normal amount?
When did the engineer come out! if it was the last 10 days, very likely they have reset the line and started the 10 training period. It seems that way with your stats.
http://www.kitz.co.uk/adsl/max_speed_calc.php put your down attenuation in here gives a reasonable estimate.
edit- nothing wrong with your noise margin, imo. This link explains stats- http://www.kitz.co.uk/adsl/linestats_explanation.htm
I'm not saying there is anything wrong with it, but it used to be lower and the sycn speed was a little higher, but I think the enginerer did come within the last 10 days, know in this training period? Would this cause web pages to constantly load and applicaytions to disconnect? Because that happened since the sync speed dropped 😛 but the router stays connected to the internet, it says 1 days connected above because I restartedthe router at one point.
The engineer would have initiated the training once leaving your home and whatever work he did between the exchange and the home! Very likely the same day. If you are in this period I would avoid any manual resets, as this could push your noise up to the 9db range, which in turn will decrease your speed.
Could you do a BT speed and post.