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Aspiring Expert
1,661 Views
Message 11 of 106

Re: Speed jump

Ive just received an email from bt saying there giving me a free speed boost I’m on infinity 1 not costing anymore or no recontracting and will see the boost soon, could be down to this maybe?
https://www.productsandservices.bt.com/products/exclusive-offers/cloudspeed/?s_cid=con_email_Wunderm...
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Distinguished Sage
1,648 Views
Message 12 of 106

Re: Speed jump

Interesting that even the mods weren’t aware of this 😄
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Aspiring Expert
1,615 Views
Message 13 of 106

Re: Speed jump

Yeah definitely very strange there not aware of this upgrade, also found this page very interesting?
http://bt.custhelp.com/app/answers/detail/a_id/56165/c/346
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Distinguished Sage
1,607 Views
Message 14 of 106

Re: Speed jump

Where your line can support speeds of more than 55Mb, you will see an increase in your sync speed (the speed of your fibre to your property).

 

Who writes this Smiley Sad

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Distinguished Sage
Distinguished Sage
1,581 Views
Message 15 of 106

Re: Speed jump

Unbelievable!!!

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Aspiring Expert
1,565 Views
Message 16 of 106

Re: Speed jump

Is this BT’s response to the new sky fibre max product that if your speed won’t get up to 76meg they will give you minimum guaranteed speed of 55meg maybe?
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Sage
1,539 Views
Message 17 of 106

Re: Speed jump

Does this mean all Infinity 2 customers can now downgrade to Infinity 1 save money and have the same speed?

 

Seems a strange way of doing things.

Aspiring Contributor
1,457 Views
Message 18 of 106

Re: Speed jump

Am I missing something here Smiley Frustrated

 

Doesn't this make it pointless to have Infinity 2??

Sage
1,445 Views
Message 19 of 106

Re: Speed jump


@kencar wrote:

Am I missing something here Smiley Frustrated

 

Doesn't this make it pointless to have Infinity 2??


It would appear to be.

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Aspiring Expert
1,436 Views
Message 20 of 106

Re: Speed jump

i have just downgraded from infinity 2 to infinity 1, saving myself £7 per month. sorting out my emails, i found this

 

http://bt.custhelp.com/app/answers/detail/a_id/56165/~/questions-about-the-bt-infinity-1-speed-upgra...

 

Questions about the BT Infinity 1 speed upgrade

 

In mid-September we said we'd be automatically upgrading BT Infinity 1 customers (whose lines could support it) to a faster speed of up to 76Mb. We're upgrading lines throughout September/October and plan to finish by early November.

 

----------------------------------------------------------------------------------------------------------------------------------------------------

 

...by november  2017.

 

obviously, they must be increasing infinity 2 speeds too, but i cannot find anything out about them.

 

 

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welcome to the world of last wednesday week.

there's now't wrong with 2 cans and a piece of string. at certain times, it is often faster.
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