your max data rate should be the same regardless of package so I would keep watching it as it should go back to where it was - maybe after increase to new infinity 1 levels it will reset.. if not then engineer visit I think
I suspect the change of package resulted in a 'soft' DLM reset and removed G.Inp. Give it a few days for G.Inp to kick back in.
now approaching 3 weeks since the implimentation date of my downgrade from infinity 2 to infinity 1.
having checked today at 08:00 bst, speeds are still 74.94 & 17.25
in other words, no change, apart from the money saved on the downgrade.
my infinity 1 speeds are still 74.96 & 17.31, some 6 weeks since i dropped down from infinity 2
Only a month ago I upgraded to Infinity 2 to get the faster speeds. It now appears that if I had stayed on Infinity 1 then I would have got the same speed at a lower price. I have just rung BT to ask what they are offering existing Infinity 2 customers - and the answer is effectively "NOTHING". They have doubled the Cloud storage, but I never use that, anyway ... and thats it !!!!!!
Its good news for Infinity 1 users, but does BT not realise ( or care ?) that their premium customers are going to be mega upset by this move ?
Infinity 2 customers have been paying a premium to get the top speeds. Why do we have to pay that premium for a service that is now the norm?
Either this was not thought through properly, or BT have callously decided simply to milk Infinity2 customers until their contract runs out.
Spot on with that post, my infinity 2 FTTP contract comes to an end in march, staff on help line said I wasn't allowed to lower my package until then. Fact is we are paying more for the same service and it's not on.
no but you may find that the deal offered on renewal is actually cheaper than the deal you get offered for downgrading to infinity 1 I know this sounds crazy but may well happen