The internet speed dropped to nil last night.
Spped test result:
1. Best Effort Test: -provides background information.
Download Speed
0.08 Mbps
0 Mbps7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.08 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.49 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.71 Mbps
0 Mbps0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.71Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
It was ok at 7 am this morning but has gone again.
Here is the hub report:
ADSL Line Status
Connection information
Line state: Connected
Connection time: 9 days, 08:05:49
Downstream: 6,227 Kbps
Upstream: 835 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Fast
Noise margin (Down/Up): 4.0 dB / 7.1 dB
Line attenuation (Down/Up): 48.5 dB / 27.4 dB
Output power (Down/Up): 0.0 dBm / 12.9 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 3800115 / 127
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 19790649 / 184
Error Seconds (Local/Remote): 0 / 75
and again
ADSL Line Status
Connection information
Line state: Connected
Connection time: 9 days, 08:33:54
Downstream: 6,227 Kbps
Upstream: 835 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Fast
Noise margin (Down/Up): 3.9 dB / 7.1 dB
Line attenuation (Down/Up): 48.5 dB / 27.4 dB
Output power (Down/Up): 0.0 dBm / 12.9 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 3903580 / 127
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 20944410 / 184
Error Seconds (Local/Remote): 0 / 75
and again
ADSL Line Status
Connection information
Line state: Connected
Connection time: 9 days, 08:33:54
Downstream: 6,227 Kbps
Upstream: 835 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Fast
Noise margin (Down/Up): 3.9 dB / 7.1 dB
Line attenuation (Down/Up): 48.5 dB / 27.4 dB
Output power (Down/Up): 0.0 dBm / 12.9 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 3903580 / 127
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 20944410 / 184
Error Seconds (Local/Remote): 0 / 75
The line worked well after it was last reset but has gone completely haywire again. Can it be fixed?
Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
Yes that information is there