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Carlusha
Recognised Expert
453 Views
Message 1 of 8

Speed problem iPad wifi

Good evening!

 

I have the following with Infinity 2 :

 

Desktop PC connected via ethernet to HH5

iPhone 5s

iPad 2

 

All connect without any problems, no drop outs and really smooth connections.

 

Upon performing a speed test, I get the following :

 

Desktop  Down : 74.94 mbs  Up : 18.94 mbs  Wonderful

iPhone  Down : 74.56 mbs   Up : 18.44 mbs   Wonderful (standing by HH5)

iPad      Down : 36.70 mbs   Up : 17.94 mbs   Acceptable (standing by HH5)

 

Now, you might think I am making a mountain out of a molehill and I should be grateful for small mercies, but would any of you technically proficient people be able to suggest any "adjustments" to at least increase the iPad wifi speed OR is this a feature with iPads?

 

Less than half the speed of the iPhone is puzzling, at least for me.

 

The apple forums are mostly US customers and no mention is made of BT's HH5 which is excellent.

 

Thank you.

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7 REPLIES 7
Keith_Beddoe
Distinguished Sage
Distinguished Sage
450 Views
Message 2 of 8

Re: Speed problem iPad wifi

Try turning Smart Setup off.

 

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...


 
Also try separating the SSIDs.

http://bt.custhelp.com/app/answers/detail/a_id/44798/related/1

 

 

 

"


Devices where there are known to be problems include:

 

    • Some Apple devices including iPhone 5 and Apple TV

 

    • some Android smartphones

 

    • Xbox<

 


"

Carlusha
Recognised Expert
444 Views
Message 3 of 8

Re: Speed problem iPad wifi

Thanks, Keith - some evening reading for me!

 

I will report back at some point.

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Carlusha
Recognised Expert
436 Views
Message 4 of 8

Re: Speed problem iPad wifi

Tried everything. Just a very slight improvement of 1 or 2 mbs.

 

I will continue searching for ideas but thanks for your suggestions.

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john46
Distinguished Sage
433 Views
Message 5 of 8

Re: Speed problem iPad wifi

sounds like the Ipad is not connecting on the 5GHz channel
Carlusha
Recognised Expert
424 Views
Message 6 of 8

Re: Speed problem iPad wifi

Thanks, John. I checked that and it seems to have already connected to the 5GHz :

 

Network connection.JPG

 

Still searching other forums. 

 

The iPad is, as I mentioned in an earlier post, still performing acceptably. However, I am certain things would improve if I could up the download speed. You see, we use AirPlay to our Apple TV box a lot and sometimes it is not perfect. No such problems when doing the same Airplay with the iPhone but it is MY phone and I would rather my wife used her iPad!!

 

Thanks again.

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gg30340
Distinguished Sage
Distinguished Sage
421 Views
Message 7 of 8

Re: Speed problem iPad wifi

Try "forgetting" any/all connections from your iPad to your Homehub. Switch off and restart the iPad.

 

If you have given the 5Ghz and 2.4Ghz different SSids, remake the connection to only the 2.4GHz and run a speed test.

 

After that delete the connection again and re-start the iPad and this time conect to the 5GHz and re-run the speed test.

 

This will give you an indication of the speed achieved on both frequencies.

 

You can then decide to connect only to the fastest connection or to connect to both SSids.

 

 

john46
Distinguished Sage
400 Views
Message 8 of 8

Re: Speed problem iPad wifi

I Have just tried a speedtest with two different ipads and obtained similar speeds to your self
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