All January my broadband speed has been terrible - can barely stream videos in the middle of the night, can't download anything in the day etc.
The best way to describe my problem is that it is basically the same as grredford's problem in this thread - https://community.bt.com/t5/ADSL-Copper-Broadband-Speed/Speed-Problems-again/td-p/1139438
This is what I get from the BT Speed Test
The BT test that says what speed would be available where I live currently says 3Mb-7Mb range. Last night it said 6Mb-15Mb. Either way my speed is way below either of those and way below what I am getting compared to before Christmas.
the problem in your link is totally different to yours - your profile is correct for connection speed whereas the poster in the link had a profile stuck at 2mb instead of 7.15mb
are there any problems shown for your exchnage http://usertools.plus.net/exchanges/mso.php
can you post the adsl stats from your router please
are you connected direct to test socket with new filter
are you using wifi or cable?
I have never checked my IP Profile before today. For all I know mine was 7Mb too.
There are no problems at the Walworth exchange.
I had to do a password override to get into my homehub settings, so the stats must have reset
Not connected to the test socket, never have done. Its just connected to the socket on the faceplate.
Using wifi, always have done.
Connected it to the test socket and now everything below Output Power is 0/0, with everything else largely the same. Guess I should wait a little while and check the ADSL line status again huh
We don't have a wire to connect our computer to the HomeHub so can't test wired connection.
I plugged it into the test socket when you said and nothing has changed.
Just ran a speed check and the download speed is 0.70mbps, ping was 321ms. The past few days it has been around 1.3-1.7mbps.
Here are the ADSL stats as of now..
Welcome to the community and thanks for posting!
Sorry for the problems you're having with your broadband. I'm happy to help get things sorted from here. Click on my username and under the "about me" section you'll see the link to get in touch with us.