Speeds Dropped after Install

[pippincp]

Click on further diagnostics.

[Stewarty]

All I get is

"Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information."

UPDATE: 

Now my D/L speed is around 3-5mb

 I was also told not to reset the HH5 during the first 10 days but it has been reset around 10 times could this be cause my low speed?

[Leg2ion]

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@Stewarty wrote:

 I was also told not to reset the HH5 during the first 10 days but it has been reset around 10 times could this be cause my low speed?

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Are you saying the HH has reset itself, or are you initiating the resets?

[Stewarty]

Half and half

[Leg2ion]

So if you were told not to why are you? Leave it alone and let it stabilise. If you have had the install 10 days and have carried out a reset every day you are not giving it a chance...