|Connection time||2 days, 8:04:56|
|Noise margin (Down/Up)||18.3 dB / 15.0 dB|
|Line attenuation (Down/Up)||61.0 dB / 31.5 dB|
|Output power (Down/Up)||15.4 dBm / 12.1 dBm|
|Loss of Framing (Local)||20|
|Loss of Signal (Local)||6|
|Loss of Power (Local)||0|
|FEC Errors (Down/Up)||1944 / 176|
|CRC Errors (Down/Up)||5 / 2147480000|
|HEC Errors (Down/Up)||nil / 89|
|Error Seconds (Local)||3094|
This is my speed info today and below is the speed info on the 17/01/11
line state connected
connection time 1 day 22.34.12
downstream 2,432 kbps
upstream 448 kbps
latency type interleaved
noise margin 6.7db/15.0db
line attenuation 61.0db/31.5db
output power 17.8dbm/12.3 dbm
loss of framing 23
loss of signal 2
loss of power 0
fec errors 3149713/83
crc errors 4662/2147480000
hec errors nil/48
error seconds 984
I noticed the noise margin has gone up is this causing the speed problem?
Also my brother lives a short distance away and is on the same bt line and he is having similar problems.
Is there any telephone number for bt that i can ring to complain about the speed i am getting and to check if there is a problem with the line ?
The connection is cutting on and off on its own every other day so the connection times are low.
customer service is 08001114567
make sure you are connected to the master or preferably test socket before you phone India as that is first question they will ask
OH no not India i thought i had got away from them when i left orange not being racist but they cant understand me and i cant understand them.