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Enzaraen123
Beginner
578 Views
Message 1 of 7

Speeds outrageously slow, can't play online games + use youtube simultaneously

I recently got a new PC, I first started using dlan and it worked fine for a while apart from a few outtages for around an hour at a time which I made a thread for. I then bought a wifi-card because I needed stability rather than speed (as speed was fine for me at this time), wifi ping was very inconsistent so I bought a 30m cable and hooked the pc directly up to the router in another room, when i'm doing nothing but on a game, my ping's at around 30-40ms in an Italian based teamspeak, when I use youtube it goes up to nearly 1000ms if not higher.

 

Speed has overall went down from around 800kb/s to 100kb/s (at best).

 

Oh and I refuse to speak to anyone on the phone that I cannot understand.

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6 REPLIES 6
Webby
Distinguished Sage
552 Views
Message 2 of 7

Re: Speeds outrageously slow, can't play online games + use youtube simultaneously

Can you pop your number into here http://www.dslchecker.bt.com and paste the results please.

Can you also post up the connection stats from the router.

Finally can you run the further diagnostics test here http://speedtest.btwholesale.com using an Ethernet connection and post the results up here also.

Once we know that information we can start to get an idea of what may be the problem.
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Enzaraen123
Beginner
531 Views
Message 3 of 7

Re: Speeds outrageously slow, can't play online games + use youtube simultaneously

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Enzaraen123
Beginner
528 Views
Message 4 of 7

Re: Speeds outrageously slow, can't play online games + use youtube simultaneously

I also just realised I'm in the wrong section, I don't have infinity so a mod, please move me to ADSL/Copper Broadband Speed/Connection Issues

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Enzaraen123
Beginner
521 Views
Message 5 of 7

Re: Speeds outrageously slow, can't play online games + use youtube simultaneously

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imjolly
Distinguished Sage
Distinguished Sage
518 Views
Message 6 of 7

Re: Speeds outrageously slow, can't play online games + use youtube simultaneously

If you have a hh4 then you need to go to troubleshooting then logs/wan and post 2 lines of stats together showing connection speed and noise margin and will be when you hub last reset



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rarmitage124
Recognised Expert
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Message 7 of 7

Re: Speeds outrageously slow, can't play online games + use youtube simultaneously

This is a public forum can you remove your number

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