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yvetteriley
Beginner
499 Views
Message 1 of 4

Sporadic Missing email and one address that can no longer send to me!

I am using outlook and windows 10 to receive mail, I upgraded to Windows 10 about 6 months ago and I have notices 2 things.

1. One of my colleagues who used to be able to send me email no longer can, we have both checked our spam filiters and no joy there

2. I am missing email, its totally random, occurs to old and new emailers! again I've checked junk and filters but all look okay.

Any help to solve this would be great.

 

 

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3 REPLIES 3
DanielS
Moderator
Moderator
484 Views
Message 2 of 4

Re: Sporadic Missing email and one address that can no longer send to me!

Hi @yvetteriley,

 

Have you logged in and checked your webmail to see if you are able to receive the emails you're missing in your email client?

 

Thanks

 

DanielS

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mzdo
Beginner
468 Views
Message 3 of 4

Re: Sporadic Missing email and one address that can no longer send to me!

I have the same problem!

I've checked webmail and the missing messages are still missing.

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mzdo
Beginner
466 Views
Message 4 of 4

Re: Sporadic Missing email and one address that can no longer send to me!

Ah - but now I've found them on web mail in the BT spam folder.

Thanks.

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