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I am not sure if this is the correct place to post this but I am running out of options and patience. We moved house on 27th April and still have not been reconnected to the internet. We have had no end of problems ....
So my question is, how long do we have to wait to be reconnected? How can there be a fault on the line when it worked perfectly the day before we moved in? How many faults in the system can we be subjected to? How many more half days off work will we have to take to wait for no-one to turn up? How many more phone calls will not be returned? And who will take responsilbility for the fact that my son is now a month behind on his maths revision and his exam is in 4 weeks time?
Any help or advise from someone who had a similar situation would be much appreciated.
I would contact mods who are the only BT employees on the forum
can take up to 3 working days for mods to contact you