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Aspiring Expert
1,720 Views
Message 1 of 29

Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

Had hh5 since October had no problems with speeds always good yesterday Vdsl stats was on 66195 down & 20000 up all good but this morning it rebooted speed gone up to 69350 upload the same but logs really strange as showing (3621.280000) OpenRG will go down for reboot in 5 seconds never seen this before but an hour later rebooted again and speeds went back to previous here's the logs any ideas ?

07:05:17, 22 Jan. (259336.180000) CWMP: session completed successfully
07:05:17, 22 Jan. (259335.970000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
07:05:15, 22 Jan. (259333.890000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
07:05:15, 22 Jan. (259333.890000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
07:05:15, 22 Jan. (259333.670000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
07:03:53, 22 Jan. (259251.430000) CWMP: session completed successfully
07:03:51, 22 Jan. (259249.880000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
07:03:49, 22 Jan. (259247.350000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
07:03:49, 22 Jan. (259247.350000) CWMP: Session start now. Event code(s): '7 TRANSFER COMPLETE,M Download,4 VALUE CHANGE'
07:03:48, 22 Jan. (259247.140000) CWMP: Initializing transaction for event code M Download
07:03:48, 22 Jan. (259247.140000) transfer completed successfully
07:03:46, 22 Jan. (259244.510000) CWMP: session completed successfully
07:03:45, 22 Jan. (259244.240000) CWMP: Download file, FileType=4, FileName=5a-​1.7-​testpackage-​package.tar.gz.aes.rsa.signed, Username=, CommandKey=1326944575
07:03:45, 22 Jan. (259244.020000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
07:03:44, 22 Jan. (259242.460000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
07:03:44, 22 Jan. (259242.460000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
07:03:43, 22 Jan. (259242.260000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
07:03:42, 22 Jan. (259240.590000) CWMP: session completed successfully
07:03:42, 22 Jan. (259240.380000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
07:03:39, 22 Jan. (259237.650000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
07:03:39, 22 Jan. (259237.640000) CWMP: Session start now. Event code(s): '2 PERIODIC,4 VALUE CHANGE'

(259736.190000) PPP LCP Send Termination Request [User request]
07:11:56, 22 Jan. (259734.290000) The system is going DOWN for reboot.
07:11:56, 22 Jan. (259734.290000) OpenRG is going for reboot by IPC command
07:11:51, 22 Jan. (259729.290000) OpenRG will go down for reboot in 5 seconds

Then an hour later
08:12:50, 22 Jan. ( 3626.280000) The system is going DOWN for reboot.
08:12:50, 22 Jan. ( 3626.280000) OpenRG is going for reboot by IPC command
08:12:45, 22 Jan. ( 3621.280000) OpenRG will go down for reboot in 5 seconds

Latest Vdsl stats

1. Product name: BT Home Hub
2. Serial number: +068343+NQ33645431
3. Firmware version: Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 24/12/13
4. Board version: BT Hub 5A
5. VDSL uptime: 0 days, 00:12:21
6. Data rate: 20000 / 67423
7. Maximum data rate: 21277 / 67193
8. Noise margin: 6.2 / 6.6
9. Line attenuation: 0.0 / 16.8
10. Signal attenuation: 0.0 / 16.8

Strange that the data rate is higher than the maximum speeds ?
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28 REPLIES 28
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Distinguished Sage
Distinguished Sage
1,714 Views
Message 2 of 29

Re: Strange events in homehub 5 log but got speed increase?

See this thread for similar problem with OpenRG causing reboot

 

https://community.bt.com/t5/BT-Infinity-Speed-Connection/OpenRG-Rebooting-HH4/td-p/1143452

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Aspiring Expert
1,711 Views
Message 3 of 29

Re: Strange events in homehub 5 log but got speed increase?

From the log just noticed
07:03:45, 22 Jan. (259244.240000) CWMP: Download file, FileType=4, FileName=5a-​1.7-​testpackage-​package.tar.gz.aes.rsa.signed, Username=, CommandKey=1326944575

Looks like they maybe pushing out new firmware as it mentions filename 5a -1.7 test package

Not sure but looks like it ?
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Distinguished Sage
Distinguished Sage
1,687 Views
Message 4 of 29

Re: Strange events in homehub 5 log but got speed increase?

It may well be an update. Do you have a TV package with BT?

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Aspiring Expert
1,680 Views
Message 5 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

Hi gg30340 no got no bt tv got sky+hd, seems strange that they are brining out new firmware again as only just got version 1.6 on Christmas Eve and had no problems with it, but maybe others have and they are putting some bug fixes in place ?
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Expert
1,677 Views
Message 6 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

Maybe fixing the firewall issue I discovered, if so then kudos to BT and their quick work.

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Distinguished Sage
Distinguished Sage
1,669 Views
Message 7 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

If it is a Homehub update I would have expected the firmware version entry to reflect that and it appears not to.

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Aspiring Expert
1,659 Views
Message 8 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

It did say in the log test package so maybe just triaing it last time had update package was downloaded Christmas Eve 10.30am. And reboot request was actioned 2.30am next day when updated to 1.6, will wait till tomorrow and see what happens if it updates to version 1.7 ?
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Contributor
1,626 Views
Message 9 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

My BT Home hub 5 connection has also been going **bleep** up for the past 2 days.... I'm not sure why but it had increased it's connection from 42mbps to 48mbps.

Keep getting disconnections every couple of hours.

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Aspiring Expert
1,580 Views
Message 10 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

Well my home hub 5 rebooted 3 times yesterday due to this openRG activity which seems to be a pushed trial version of new firmware 1.7 it's been downloaded to my hub but not activated as of yet lucky enough it has not effected DLM as of yet speeds still the same around 68 down 19 up but really annoyed as bt have not informed us of this, a simple email would be enough to keep us in the loop but that's asking to much I guess?
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