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Contributor
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Message 21 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

What's CFW?

 

Mine' still 1.6 I think, updated from December

 

3. Firmware version:Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 27/12/13
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Expert
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Message 22 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

CFW (custom firmware). I have not got any of those stats on my Home Hub 5 page so I would presume he has customed his HH5 firmware somehow to reveal his stats on page 1.

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
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Message 23 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

It's not custom firmware, you have to click on the 'Troubleshooting' button on the top right, the click on Helpdesk, or event logs.

 

 

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Expert
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Message 24 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

No I dont see any of those at all. I see alot of dates on event log but nothing what he has put. Like CWMP logs/VDSL Stats etc.. unless I'm blind and cannot find them.

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
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Contributor
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Message 25 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

I'm assuming he's talking about data rates which you can find on helpdesk button.

 

6. Data rate: 20000 / 67423

 

 

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Expert
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Message 26 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

That is for 110% not on mine!!!

 

26-Jan-14 6-52-46 PM.png

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
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Message 27 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

lol aye?? different versions maybe?

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Expert
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Message 28 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

If you are still using the Openreach modem then you won't be able to get the data rate stats.

If you are using the hub 5's internal modem they are under "troubleshooting - help desk"

All the cwmp entry's are under "troubleshooting - event log - TR069 from the drop down menu"
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Message 29 of 29

Re: Strange events in homehub 5 log but got speed increase? New firmware 1.7 maybe ?

Looking at your picture you appear to be using the Openreach modem, that's why you cannot see your stats, try connecting the hub direct to the broadband line if you can, you may also find it connects quicker as well, mine gave me a 6mb speed boost over the Openreach modem.
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