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Guru
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Message 1 of 18

Streaming

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This is really annoying me now been happening for the last week or so, it's every other site apart from YouTube, can stream 1080p in youtube fine go and watch iplayer, netflix, etc buffers every 2 seconds

 

Any others experincing anything like this? Tried previous version of flash, deleting all flash data files, various different browsers.

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Guru
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Message 2 of 18

Re: Streaming

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The only time I have seen this was a Chrome issue: clearly not your problem as you say you have tried multiple browsers.

 

Can you run iPlayer diagnostics and post the results?  (I see download 68Mbps, and streaming 10/20/20Mbps for the three tests.  On BE I used to see 18 and 10/15/15.  Not sure why the first streaming result is always lower.  In any case, much more than the 3.5Mbps needed for HD.)

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Guru
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Message 3 of 18

Re: Streaming

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@sjtp wrote:

The only time I have seen this was a Chrome issue: clearly not your problem as you say you have tried multiple browsers.

 

Can you run iPlayer diagnostics and post the results?  (I see download 68Mbps, and streaming 10/20/20Mbps for the three tests.  On BE I used to see 18 and 10/15/15.  Not sure why the first streaming result is always lower.  In any case, much more than the 3.5Mbps needed for HD.)


Lowest I got was 10mbps, highest 20mbps and this morning iPlayer seems to be working. But some other sites aren't working netflix, putlocker, etc

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Aspiring Expert
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Message 4 of 18

Re: Streaming

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Try turning off the firewall on the hub - see if this fixes it.

 

Obviously don't leave it off!

 

I've been getting the same as you know with infinity - and I still think this is because of the OoO packets, as once I increased the buffer things like Netflix, iPlayer and others have started working properly.

 

I know where the issue is and if you do a tcptraceroute on port 80, you'll be able to see where it is too.

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Guru
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Message 5 of 18

Re: Streaming

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@v8growl wrote:

Try turning off the firewall on the hub - see if this fixes it.

 

Obviously don't leave it off!

 

I've been getting the same as you know with infinity - and I still think this is because of the OoO packets, as once I increased the buffer things like Netflix, iPlayer and others have started working properly.

 

I know where the issue is and if you do a tcptraceroute on port 80, you'll be able to see where it is too.


No difference when disabling the HHs firewall, what's best way to traceroute port 80?

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Aspiring Expert
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Message 6 of 18

Re: Streaming

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Windows or Unix?

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Guru
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Message 7 of 18

Re: Streaming

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@v8growl wrote:

Windows or Unix?


Windows

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Aspiring Expert
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Message 8 of 18

Re: Streaming

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There is a utility called tcptrace : -

 

http://tracetcp.sourceforge.net/index.html

 

This may do it for you - in unix all you would do is at a -P 80 to the traceroute command

 

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Guru
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Message 9 of 18

Re: Streaming

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Results - 

 

C:\Users\Ryan>tracetcp www.putlocker.com

Tracing route to 89.238.130.247 [no-rdns-yet.ohtele.com] on port 80
Over a maximum of 30 hops.
1 4 ms 2 ms 2 ms 192.168.1.254
2 15 ms 14 ms 15 ms 217.32.145.5
3 16 ms 15 ms 14 ms 217.32.145.30
4 25 ms 22 ms 22 ms 213.120.181.230
5 22 ms 24 ms 22 ms 217.41.169.251
6 23 ms 22 ms 21 ms 217.41.169.109
7 22 ms 22 ms 21 ms 109.159.251.209
8 34 ms 29 ms 33 ms 109.159.251.153 [core1-te0-0-0-4.ilford.ukcore.b
t.net]
9 40 ms 44 ms 32 ms 109.159.255.95 [peer4-te0-1-0-6.telehouse.ukcor
e.bt.net]
10 29 ms 26 ms 27 ms 195.99.125.14
11 35 ms 36 ms 41 ms 77.243.185.197
12 Destination Reached in 39 ms. Connection established to 89.238.130.247
Trace Complete.

 

Seems to be fine, yet it can't load any videos. 

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Aspiring Expert
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Message 10 of 18

Re: Streaming

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Interesting results, this is what I get - notice steps 7 & 8

 

1 10.1.1.1 (10.1.1.1) 3.938 ms 0.817 ms 0.825 ms
2 host81-148-0-1.in-addr.btopenworld.com (81.148.0.1) 7.959 ms 7.731 ms 7.705 ms
3 213.120.178.141 (213.120.178.141) 116.337 ms 39.338 ms 9.267 ms
4 213.120.177.98 (213.120.177.98) 9.567 ms 8.923 ms 9.521 ms
5 217.41.168.37 (217.41.168.37) 9.068 ms 8.743 ms 8.887 ms
6 217.41.168.107 (217.41.168.107) 10.232 ms 9.773 ms 10.200 ms
7 acc1-10gige-0-0-0-4.l-far.21cn-ipp.bt.net (109.159.249.66) 9.465 ms
109.159.249.104 (109.159.249.104) 9.037 ms
acc1-10gige-0-2-0-5.l-far.21cn-ipp.bt.net (109.159.249.99) 8.876 ms
8 core1-te0-0-0-6.faraday.ukcore.bt.net (109.159.249.1) 9.712 ms
core2-te0-0-0-5.faraday.ukcore.bt.net (109.159.249.47) 10.551 ms
core2-te0-0-0-4.faraday.ukcore.bt.net (109.159.249.45) 14.190 ms
9 peer4-te0-5-0-12.telehouse.ukcore.bt.net (109.159.254.201) 11.956 ms 14.557 ms 11.609 ms
10 195.99.125.14 (195.99.125.14) 9.719 ms 9.819 ms 10.116 ms
11 77.243.185.165 (77.243.185.165) 36.912 ms 37.012 ms 36.429 ms
12 www.putlocker.com (89.238.130.247) 17.071 ms 16.804 ms 17.226 ms

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