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kartay0596
Beginner
683 Views
Message 1 of 9

Stressed and need help!!

I've plugged in my you view box and checked several times that everything is where it should be, but I can't get the coloured lines off my screen. Driving me mental 😝
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8 REPLIES 8
gomezz
Recognised Expert
624 Views
Message 2 of 9

Re: Stressed and need help!!

What coloured lines? Can you describe what you are seeing in a bit more detail?
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kartay0596
Beginner
583 Views
Message 3 of 9

Re: Stressed and need help!!

The screen has chunky coloured stripes on it. Nothing I do seems to work. I'm usually pretty good at setting stuff up but this is driving me crazy.
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gomezz
Recognised Expert
555 Views
Message 4 of 9

Re: Stressed and need help!!

Around the edge or down the sides. Can you seen any picture at all or what?

 

Only thing I can think of is that it is an HDMI handshaking problem in which case things to try

 

1) Make sure the HDMI cable is securely plugged in at both ends;

 

2) Try a different HDMI cable;

 

3) Try cycling through the different screen resolutions your TV sets offers;

 

4) Set screen resolution on the TV set to Auto and try cycling through the different screen resolutions on the Youvie box.

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kartay0596
Beginner
519 Views
Message 5 of 9

Re: Stressed and need help!!

I've just bought a hdmi-usb connector as my old plasma doesn't have a usb slot..maybe it's that?
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Devon_Dave
Distinguished Guru
476 Views
Message 6 of 9

Re: Stressed and need help!!

its an HDMI connection you need. not USB
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kartay0596
Beginner
471 Views
Message 7 of 9

Re: Stressed and need help!!

Yes I know that's what I meant. It's a hdmi to scart connector
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4KMarty
Aspiring Expert
452 Views
Message 8 of 9

Re: Stressed and need help!!


@kartay0596 wrote:
Yes I know that's what I meant. It's a hdmi to scart connector

Is this on all channels or just the BT pay ones, i.e. those appearing from 300 and above in the EPG?

 

If it's just those, how have you connected the box to the Home Hub?

 

If it's all, then your HDMI to SCART converter is likely to be the cause

 

Whcih box do you have? If it's the recording box with the silver and black front then that has a SCART socket. 

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kartay0596
Beginner
445 Views
Message 9 of 9

Re: Stressed and need help!!

I have the little you view box I'm going to try the converter on something else to see if it's that..if not I'm sending the box back as had enough now
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