Hi
I'm posting this to help a friend with a stuck IP Profile, I believe it's been stuck since last year and maybe actually a year or more at 2 Mbps. On one of my previous discussions with a mod through this forum, I mentioned posting my friends info using my account to help them resolve the issue and was told it was OK ( my last post was last year). I believe he has phoned BT support in the distant past and been told to "Turn off his HH and wait for several days before checking to see if that fixes the problem", I had explained that he needed to state that his profile was stuck, but as I wasn't present for the conversation can't say what was actually mentioned.
Here's the numbers when I was their the other night. The reason for the short connection time is local power cuts, not a dropped line.
1. Best Effort Test: -provides background information.
Download Speed
1.9 Mbps
0 Mbps 2 Mbps
Max Achievable Speed
Download speed achieved during the test was - 1.9 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
Line state: Connected
Connection time: 4 days, 01:58:37
Downstream: 8,128 Kbps
Upstream: 448 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Fast
Noise margin (Down/Up): 11.5 dB / 25.0 dB
Line attenuation (Down/Up): 8.0 dB / 6.0 dB
Output power (Down/Up): 15.8 dBm / 11.8 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 114 / 1
Regards
Azz
