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jackkintyre
Beginner
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Message 1 of 2

Stuck on G.992.1 annex A

I was informed by BT that my exchange had been upgraded to ADSL2+ last year, yet my home hub still says my modualtion is G.992.1 annex A. How do I get transfered up the the faster G.992.5?

 

Thanks for you help.

 

Marc

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1 REPLY 1
john46
Distinguished Sage
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Message 2 of 2

Re: Stuck on G.992.1 annex A

lines are moved over in batches it can take from a few days to a few months before all lines are moved over to the new service

You can short cut the wait by phoning BT sales and re-contracting if you wish
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