takes a few days for mods to respond especially at weekend I think mods are your best hope for a solution
Not good at all and it is starting to really **bleep** me off now 😞
Seems to be a little bit faster at around 6- 7meg but the noise margin has rocketed up to 15.3 along with a number of errors.
Having said this I have inspected the BT cable that comes down the side of the house- Results:- Outer casing rotting away, hanging off the wall and generally in a poor state (probably the cause of the fault).
The Broadband is perfectly useable (at the moment) but it isnt anywhere near as fast as it was 3 months ago (9 meg+).
after all the problems connection looks really stable and connection speed is good but noise margin is high still. as you have over 6 days stable connection I would consider asking mod to reset your noise margin to 6 which should improve your connection speed http://bt.custhelp.com/app/contact_email/c/4951
Back to square **bleep**ing one again
Thank god we're moving house within the next few month because I'll just cancel the account and direct debit, pay for what we used and go elsewhere, leaving BT clueless as to where we moved to.