About 3 weeks ago I noticed a sudden drop in the speed of my broadband connection by a factor of around 8, and it has not improved since. Can anyone offer any advice, please?
Home hub 2.0
Quiet line test - On a corded phone I can hear a faint hissing, but no loud crackling
Socket - I have an older style master socket (no test socket). The socket has an extension wired internally, but nothing is plugged into the extension socket.
Below are the adsl stats for the hub connected to the master socket through a filter:
ADSL line status
Line state Connected
Connection time 2 days, 0:17:18
Downstream 283 Kbps
Upstream 904 Kbps
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 12.8 dB / 5.7 dB
Line attenuation (Down/Up) 16.0 dB / 6.3 dB
Output power (Down/Up) 0.0 dBm / 12.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 849638 / 0
CRC Errors (Down/Up) 0 / N/A
HEC Errors (Down/Up) N/A / 0
Error Seconds (Local) 0
Software version 8.1.H.U (Type A) | Access Click to activate accessibility mode | Time and date 13:56:59 07/11/2012
And the speed test:
1. Best Effort Test: -provides background information.
0 Mbps 0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.22 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
IP Profile for your line is - 0.25 Mbps
2. Upstream Test: -provides background information.
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.74Mbps
Upstream Rate IP profile on your line is - 0.83 Mbps
Solved! Go to Solution.
Thanks for your reply. I don't have anything else on the phone line. The results I posted were with just the hub connected to the master socket.
I'll try changing the filter. If the problem is the filter, how soon after changing it would I expect to see an improvement in speed? Would it be almost immediately, or would I have to wait a few days?
I've replaced the filter, but there has been no change in speed. Any other suggestions, please?
Could the hub itself be the problem - it is just over 2 years old now? It's just that the noise on the line seems quite faint to me. Is there any way to eliminate the hub as the cause?
Check behind the extension socket to see if the bellwires are attached.
You only need connections on terminals 2 and 5, all others, if any, are capable of depleting broadband.
I could also suggest you look behind the master as well, if the wires are there.
But it would be unlawful for you to makes any changes, as these wires also need to "go away". 😉