cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
benwhitworth
Beginner
240 Views
Message 1 of 2

Sudden, short drop in speed and massive increase in ping

Hi

 

I am on a 8Mb/s BBand package and generally it works very well.  We have, on average, a 5-6Mbps connection speed and this goes through a BTHomeHub 2.

 

However... every now and again the speed crashes, it goes very slow (both on wireless and when the computer's connected directly to the HH).  When I speed test, the ping goes from approx 30ms to around 2000ms, and thespeed drops to around 0.25mbps.  If you leave it for 15 minutes it can restore itself, but it is infuriating when it happens!

 

I have looked through the forums and done the tests and the line seems clear.  Looking at my router does it seem to have a high SNRM??  the details are:

 

Mode:ADSL_G.dmt
Traffic Type:ATM
Status:Up
Link Power State:L0 
 
 DownstreamUpstream
Line Coding(Trellis):OnOn
SNR Margin (0.1 dB):111250
Attenuation (0.1 dB):15090
Output Power (0.1 dBm):198119
Attainable Rate (Kbps):108161128
 

 

I have checked this with two HHub2s, and it isn't the wireless and I can still use the WiFi network.  I have installed an ADSL nation faceplate, and this did help my average speed, but not the glitches.

 

Any thoughts?

 

more info:

 

Rate (Kbps):812844800
 
K (number of bytes in DMT frame):2551500
R (number of check bytes in RS code word):0000
S (RS code word size in DMT frame):0.501.000.00.0
D (interleaver depth):1100
Delay (msec):0.130.250.00.0
INP (DMT symbol):0.000.000.00.0
 
Super Frames:2953716295366000
Super Frame Errors:0000
RS Words:0000
RS Correctable Errors:0000
RS Uncorrectable Errors:0000
 
HEC Errors:0000
OCD Errors:0000
LCD Errors:0000
Total Cells:962577686000
Data Cells:4128458000
Bit Errors:0000
 
Total ES:00
Total SES:00
Total UAS:155155

 

Thanks

 

B

0 Ratings
1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
235 Views
Message 2 of 2

Re: Sudden, short drop in speed and massive increase in ping

They are not the ADSL stats from a BT Home Hub 2.

See ADSL Statistics

0 Ratings