Hope someone can help as I am getting nowhere with the broadband help line.
We have had problems with our broadband for about 3 weeks with and avg download speed of 0.1mps
During this time I have spent hours on the phone trying to sort it but despite BT resetting the line profile 3 times and a visit from Openreach engineers who replaced the wire that comes into the house we are still no better off.
We are connected via the test socket and have tried 3 different filters
Below is my latest speed test and router stats
Download speedachieved during the test was - 0.11 Mbps For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps. Additional Information: Your DSL Connection Rate :5.09 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM) IP Profile for your line is - 0.14 Mbps
System Up Time 51:37:33
I have done a quiet line test this morning and it is ok but we have had a really bad line on and off.