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Distinguished Sage
371 Views
Message 21 of 42

Re: Super slow / inconsistent broadband

can you please re post your hub stats again this time showing the errors including those shown when you click on the show more details tab
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Contributor
361 Views
Message 22 of 42

Re: Super slow / inconsistent broadband

Here we go, just re-run:

 

ADSL line status

    

Connection information
Line stateConnected
Connection time0 days, 12:37:59
Downstream6,784 Kbps
Upstream448 Kbps

 

ADSL settings
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeInterleaved
Noise margin (Down/Up)15.2 dB / 29.0 dB
Line attenuation (Down/Up)12.0 dB / 8.0 dB
Output power (Down/Up)15.8 dBm / 12.3 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)106 / 0
CRC Errors (Down/Up)3 / N/A
HEC Errors (Down/Up)N/A / 0
Error Seconds (Local)1
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Distinguished Sage
Distinguished Sage
352 Views
Message 23 of 42

Re: Super slow / inconsistent broadband

looking ok with very few errors for 12hrs conencted



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Contributor
341 Views
Message 24 of 42

Re: Super slow / inconsistent broadband

Internet is still much slower than it has been previously though... Even with ethernet connection...

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Distinguished Sage
Distinguished Sage
336 Views
Message 25 of 42

Re: Super slow / inconsistent broadband

if you can get 3+ days connection time without line dropping then the mods can reset your noise margin and with your attenuation you should get max 8mb conenction speed.  as you are so close to the exchnage your noise margin won't drop to 6db but in your case that is good and gives more scope when exchange upgraded to adsl2



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Contributor
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Message 26 of 42

Re: Super slow / inconsistent broadband

Just rechecked the ASDL stats, seems to have remained connected - but looks like the figures on the 'error' bit have changed. Does this indicate anything?

 

ADSL line status

    

Connection information
Line stateConnected
Connection time1 day, 14:07:26
Downstream6,784 Kbps
Upstream448 Kbps

 

ADSL settings
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeInterleaved
Noise margin (Down/Up)14.8 dB / 29.0 dB
Line attenuation (Down/Up)12.0 dB / 8.0 dB
Output power (Down/Up)15.8 dBm / 12.3 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)4937 / 0
CRC Errors (Down/Up)129 / N/A
HEC Errors (Down/Up)N/A / 0
Error Seconds (Local)16
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Distinguished Sage
Distinguished Sage
305 Views
Message 27 of 42

Re: Super slow / inconsistent broadband

for length of time connected the errors are not a problem - just stay conencted 24/7 and post back when you get 3+ days connection time



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Contributor
298 Views
Message 28 of 42

Re: Super slow / inconsistent broadband

Probably a question for a moderator really - but how come the BT call centre guys don't offer the level of support / advice that I am getting from here? No-one on the 3 calls i've made to BT have ever talked about 3+ days connection then resetting anything to do with my setup after that point? Rather frustrating that 'general public' on here can offer a solution that BT themselves cannot...??!!

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Distinguished Sage
292 Views
Message 29 of 42

Re: Super slow / inconsistent broadband

the call centre can if you get to the level 2 staff
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Contributor
281 Views
Message 30 of 42

Re: Super slow / inconsistent broadband

RE: "the call centre can if you get to the level 2 staff"

 

Is there some sort of secret handshake/magic word?

 

They told me there was nothing that they could do - and the only option was to send an engineer - but I bear the cost if it's not a problem he can find... Advice on here seems to be that my problem is simply due to BTs own 'settings' applied to my connection...???

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