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shell
Beginner
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Message 11 of 14

Re: Superslow BT Infinity

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When we moved back to BT last year we had similar. He had wired the phone line side back to front. Tried to accuse our internal wiring of having issues that had been fine for donkeys years.

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Aval01
Beginner
303 Views
Message 12 of 14

Re: Superslow BT Infinity

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Thanks - reports submitted 🙂
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sjtp
Guru
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Message 13 of 14

Re: Superslow BT Infinity

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bullitt: worth trying http://www.openreach.co.uk/orpg/home/contactus/tellussomething/tellussomethingaboutourpeople/tellabo...

 

but I noticed a post the other day (here or thinkbroadband?) where the answer to such a complaint there was effectively 'The retailer's are our customers so they must make the complaints.  We ignore any complaints made by end users.'  Still, maybe they'll accept the praise for the good engineer?

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john46
Distinguished Sage
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Message 14 of 14

Re: Superslow BT Infinity

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yes you can use the link to comment on the work done by Openreach engineers and they do reply