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Distinguished Sage
Distinguished Sage
187 Views
Message 11 of 15

Re: Supposed to be connected Friday, now left with no internet at all

The moderators have been informed of your problem. Once they have read this they may be able to help. They are a BT UK based team and if they can help they will reply via this post.


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Moderator
Moderator
184 Views
Message 12 of 15

Re: Supposed to be connected Friday, now left with no internet at all

Hi PoMoPink,

 

Sorry to hear you have been left without service. I can take a look at this for you. Please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

Contributor
174 Views
Message 13 of 15

Re: Supposed to be connected Friday, now left with no internet at all

What details do I need to give you (given that it's not my account that's the problem)?
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Distinguished Sage
Distinguished Sage
157 Views
Message 14 of 15

Re: Supposed to be connected Friday, now left with no internet at all

Basically just copy and paste the problem as you have set it out here. Include the account number and your parents name and address and contact number. Also include your contact details if you would rather he dealt with you.

Contributor
150 Views
Message 15 of 15

Re: Supposed to be connected Friday, now left with no internet at all

OK, BT have been in contact now and are coming next Tuesday (first day that will be convenient for us) or Wednesday to sort it out. So thanks, I will leave it with them for now, and hope I don't need you to look into it!
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