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Suresignal 1.0 does not work with HH 2.0 after house move

Moved house and changed postcode on Suresignal. Vodafone tells me the problem is on the BT side. Am using same router, and did previously also have BT Openreach - all worked fine, but Suresignal will not connect in new location. Vodafone says the following config is required. I have no idea what any of it means. Any help most appreciated!

 

Dear Customer,

Requires internet specs of:

DL 1Mbps

UL 0.36 Mbps

Kindly advice your Internet Service Provider to apply the following settings to your Ro

uter:

 

First of all, please verify with your ISP that they are using PPPoA as authentication and not PPPoE as the Vodafone Sure Signal only works with P

PPoA

 

1- Assign a static IP to the Vodafone Sure Signal Device using the MAC Address on the back of the Sure Signal Device

 

2 - Open the following ports

(Incoming & Outgoing) for the Sure Signal assigned IP Address:

 

Port 50 - TCP/UDP

Port 53 ? TCP/UDP

Port 67 ? UDP

Port 68 - UDP

Port 500 - UDP

Port 450

0 - UDP

Port 123 ? UDP

Port 8 ? TCP/UDP

Port 1723 - TCP and UDP

Port (33434 ? 33445) - UDP

 

3- Make the Vodafone Sure Signal IP Visible

 

 

Kind Regards,

 

Vodafone

 

Kindly advice your Internet Service Provider to apply the following settings to your Router:

 

First of all, please verify with your ISP that

they are using PPPoA as authentication and not PPPoE as the Vodafone Sure Signal only works with PPPoA

 

1- Assign a static IP to the Vodafone Sure Sign

al Device using the MAC Address on the back of the Sure Signal Device

 

2 - Open the following ports (Incoming & Outgoing) for the Sure Signal assigned I

P Address:

 

Port 50 - TCP/UDP

Port 53 ? TCP/UDP

Port 67 ? UDP

Port 68 - UDP

Port 500 - UDP

Port 4500 - UDP

Port 123 ? UDP

Port 8 ? TCP/UDP

Port 1723 -

TCP and UDP

Port (33434 ? 33445) - UDP

 

3- Make the Vodafone Sure Signal IP Visible

 

 

Kind Regards,

 

Vodafone

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