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I'm some problem but can't seem to login to my BT ID due to suspicious activity of the suspended account. Been trying to see if I can solve it, cause was woundering if it would affect the direct debit. but I can't seem to remember my sercurty questions to change my bt I'd password. What can I do, is there a way of resetting the sercurty questions.? If anyone has had this trouble let me know if there is a way.