cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jakelong1991
Beginner
728 Views
Message 2 of 3

Suspended bt I'd due to suspicious activity.

I'm some problem but can't seem to login to my BT ID due to suspicious activity of the suspended account. Been trying to see if I can solve it, cause was woundering if it would affect the direct debit. but I can't seem to remember my sercurty questions to change my bt I'd password. What can I do, is there a way of resetting the sercurty questions.? If anyone has had this trouble let me know if there is a way.

0 Ratings
2 REPLIES 2
Jakelong1991
Beginner
729 Views
Message 1 of 3

Re: Please please help- suspended account

Did you try to contact bt to see if they can left the suspension or is it all fixed now.?

0 Ratings
Keith_Beddoe
Distinguished Sage
Distinguished Sage
710 Views
Message 3 of 3

Re: Suspended bt I'd due to suspicious activity.

The BT ID team should be able to help you with this. You can reach them at the below link:

 

BT ID Chat

 

0 Ratings