Solved! Go to Solution.
Well, much to my surprise & a good trawl through the internet I managed to solve my own problem!!
Here's how in case anyone else is interested.....Power up the replacement box - go to services then press (Services, 4, 0, 1, Select). (Its a hidden menu) And then pick new installation & put your veiwing card in & let it scan for channels and do a call back if call back is done correctly you should see "install completed". Call-back is done with the skybox being connected to the telephone line. See back of Skybox for phone connection.
Im having the same problem, pay for BTsport hd package got Bt broadband but cant connect it to my skybox, saying the viewing card is not recognised!
Any help please?