I have a Halo2 product with BT Sport HD package. I used to be able to switch between Sport and Big Sport within MyBT account but this option is not available now when I log in. Instead I am asked to phone in to change this. Is this a recent change to being able to switch between the two sport packages simply on line?
i’ve moved Your question to this subforum as there are several experts In How BT orders are handled here.