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Distinguished Guru
Distinguished Guru
Message 1 of 1

SyFy HD Dominion Incorrect EPG and Inaccurate Recording Again

Yet again ... the EPG and the accurate recording of the BT supplied extra channels falls down.  The management and monitoring of these channels is woeful.


Example is the SyFy HD showcase programme Dominion -- The EPG for all showings shows that it is of 90 minutes duration - Radio Times and the SyFy own websites show it is of 110 minute duration.


11:00 PM

Dominion Season 1

Episode 1: Pilot


12:50 AM

The Originals Season 2

Episode 4: Live and Let Die


I recorded this programe twice already and found that my 90 minute recordings as dictated by the EPG and the so called accurate recording system are not suprisingly truncated.


Why is the EPG inaccurate - why is the BT/Youview Accurate Recording process failing yet again - Why has this situation occured several times over the past week and noboby has rectified it.


It is disappointing that these recurring problems are not being addressed and the complaints/feedback process that currently exists does not seem fit for purpose.











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