TP-LINK TD-W9980 Set Up

[licquorice]

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@markah67 wrote:
Not a lot!! I also just went into Diagnostics and it's saying WAN interface not configured.

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You have set the Operation mode to xDSL modem router mode rather than Wireless router mode haven't you?

[markah67]

Should there be anything in PPP Username and Password? I tried to change to CHAP but it wouldn't allow me.

[markah67]

Operation Mode is xDSL Modem Router Mode

[licquorice]

Yes, you need to enter homehub@btbroadband.com and BT in password

Sorry, assumed you had already entered that during setup.

[markah67]

I did but without the password as I had seen posts saying the password was not necessary and it allowed me to carry on. I entered the above as you said and changed to CHAP and now it has taken me to the xDSL WAN interface page which is just constantly refreshing and the Status says connecting.

[licquorice]

Hmm,  try setting Authentication back to auto.

[markah67]

It says This Vlan ID has existed try another one!! Goodness me this is not as easy as I thought it would be!!

[licquorice]

If that fails, set the device back to factory defaults in system tools and run through the Quick Setup again.

[markah67]

Yes that was going to be my next step. At least I have the firmware update downloaded now!!

[licquorice]

  Keep an eye out for further firmware updates, there is currently a beta test version for G.Inp that is expected to be rolled out shortly.