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Message 11 of 21

Re: TP-Link TL-WR940N with infinity

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I have removed the OpenDNS settings and allowed it to find the BT ones which it has. Still no connection.

The message I get on my phone is from BT wholesale.

I have tried reboots of all hardware and computer, still the router thinks it's connected but all devices can not get on to the internet.
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Message 12 of 21

Re: TP-Link TL-WR940N with infinity

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Try changing the subnet to 192.168.1.XXX rather than 192.168.0.xxx. If your devices have fixed IP's rather than using DHCP they will be in the 192.168.1.xxx subnet to use the HH

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Message 13 of 21

Re: TP-Link TL-WR940N with infinity

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@PendragonUK wrote:
I
The message I get on my phone is from BT wholesale.



That means that your PPP authentication has not be recognised as coming from BT ISP.

 

Recheck your PPP details.

  bthomehub@btbroadband.com

Password BT.

The password cannot normally be blank,

 

Why does your PPPoE say Russia, is there not another option?

 

 

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Message 14 of 21

Re: TP-Link TL-WR940N with infinity

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Didn't look at the log url first time. btbroadband is spelt incorrectly.

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Message 15 of 21

Re: TP-Link TL-WR940N with infinity

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If that is the case, its well spotted, that would cause the authentication problem.

 

I cannot view the other file stored on OneDrive, as I have blocked the whole of the Microsoft domain, so it does not keep trying to update files on my wife`s Windows 8.1 laptop. Last time it totally disabled the wireless adapter Smiley Frustrated

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Message 16 of 21

Re: TP-Link TL-WR940N with infinity

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1st day 00:00:46     PPP           INFO       sent [CHAP Response (3bb32f2e239ce63c58161abdbf28a7bd), name = "bthomehub@btbroardband.com"]

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Message 17 of 21

Re: TP-Link TL-WR940N with infinity

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@licquorice wrote:

1st day 00:00:46     PPP           INFO       sent [CHAP Response (3bb32f2e239ce63c58161abdbf28a7bd), name = "bthomehub@btbroardband.com"]


Thanks, that would really muck things up. It would not be so bad if it was before the "@"

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Message 18 of 21

Re: TP-Link TL-WR940N with infinity

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Thank you guys it was the spelling mistake that was the casue of the issue. I feel so dumb right now...

 

The wired connection is running much as expected.

 

 

WiFi appears to be working just fine, time will tell if the WiFi issues are solved and it was an intermitant problem.

 

This one can go down as solved. Again thanks to all that helped...

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Message 19 of 21

Re: TP-Link TL-WR940N with infinity

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Its really no problem, that is what this forum is for Smiley Wink

 

I think most of us who mess around with networking, make occasional mistakes, I can think of a few that I have spent hours on.

 

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Message 20 of 21

Re: TP-Link TL-WR940N with infinity

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There is a strong chance that I am missing an obvious step but I cannot connect my new TP Link router to the internet.

I have set the WAN connection to PPPoE and used broadbanduser@btbroadband.com with BT as the password.

When I try to connect it is saying it is disconnected.

If I try to follow the quick step up steps it is saying that the cable is disconnected.

Am I missing something?

The router is plugged into the Mastersocketc5. Do I need a modem also?

Very confused so any help would be gratefully received. Thank you
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