TV Packages

[BabsH]

If you want to change your TV package, which you are allowed to do every 30 days does the change take effect immediately?

[dfel100 · Accepted solution]

It did when upgraded to the sport package.  I did have problems cancelling it online, had to phone BT customer services to cancel it, but that did that with no problems.  Good luck

[-Richie-]

If you upgrade (add more content) it happens midnight the next working day, if you downgrade (remove content) it happens on the renewal of the pass/billing cycle.

[BabsH]

Thanks for the information.

[ney]

When I upgraded from Entertainment Max HD to the Now TV Big Entertainment package with HD add on last March. The switch happened with in 5 or 10mins of me coming of the phone with BT. I just had to register my email with Now TV to get the on demand tuff.

I cancelled BT Sport at the same time but that toke at lest 10 days before they switched it off as I had to give 14 days notice for cancelling BT Sport so the guy said but I was not charged any extra from the point I cancelled BT Sport.

Darren