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beckyhowsin
Beginner
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Message 1 of 1

TV wont switch on. Purple light coming on while watching...

Hi,

Any help much appreciated. I have a brand new (1week old) bt youview box attached via hdmi to a Sony Bravia. At first all was fine. Now, if I turn off the tv and the box it seems almost impossible to switch them back on via the remote. Nothing appears to respond. The only way to get everything back on is to switch off at the plugs and completely restart.

Also, the purple light keeps coming on (and the blue lights off) whilst we are watching the box. The box is still responsive but I thought this meant the box was off?

Any ideas please? Thanks
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