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Helljo
Beginner

on ‎01-05-2018 19h49

1,051 Views
Message 1 of 2

Talk21 e mail

On 16th April my talk21 e mail account refused me access. I spoke to someone online who tried to sort the problem without success but assured me I would have access back within 24 hours as there was "a recognised problem " which was being dealt with. Unfortunately this didn't happen and I still don't have my e mail account back. I have tried periodically to log in with no success and have received a message which says my account has been cancelled. I have had bt broadband for some years and my husband's talk21 e mail account is still up and running with no problems. I would appreciate help in getting my e mail account up and running as I have had this e mail for over 20 years and it is the one I use for everything.
Thank you very much
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1 REPLY 1
PaddyB
Moderator
Moderator

on ‎02-05-2018 9h07

1,028 Views
Message 2 of 2

Re: Talk21 e mail

Hi @Helljo,

I'm sorry you haven't been able to access your Talk21 email address. Was that email address ever linked to your Broadband service? If not then it may have been deleted. 

I'll do my best to help you get access to the email again. Please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

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