I had a call today from 'bt technicians', as I had a fault with my line (not that I was aware of), as he told me to go to www.teamviewer.com I told him where to go. But I've had BT genuinly ring up and ask for my credit card details before without any proof of who they are as my direct debit didn't go through one month. So I thought it might of been them again, ringing up to do something without prior warning. I sent an email complaining to BT saying next time send an email first or something before you just cold call, but looks like it was just scammers after all! Good job I told him where to go
Play along and get their teamviewer Partner ID, then mail it to email@example.com explaining what happenned.
I just had the usual....
First guy gets you to open event viewer to show you "errors" (every computer has them by the way)
Then when they think they have a sucker, they pass you over to the second "senior" guy who gets you you install team viewer (or logmein) and enter their Partner ID.
At that stage I told him i had an error and asked him to write it down. I told him phonetically Foxtrot Uniform Charlie Echo Oscar Foxtrot Foxtrott. and asked him to read it back.
When he realised i had wasted his time, he told me to "stand in front of my mother and tell her to suck my ****"
After telling me this a few times, I asked is that in capitals and he hung up haha.
Play along get what you can and report it to save others. (Dont ever connect to them or let them connect though)
When I do a Google search for anything, I check the date of the result.
What on earth do you expect BT and Teamviewer to do about scammers?
You see posts similar to this quite often on 'The Lounge' board. Honestly I cannot believe how anyone is daft enough to give any information to a cold caller, never volunteer any information to anyone. As to giving remote access to ones PC if someone allows this, not having arraigned with a trusted individual beforehand, then they deserve whatever they get.
Scams like this have been warned about for years, you can't read the online news or any other media without seeing warnings, but some people still fall for it. Weird.
We're hardcore technical enthusiasts, engineers and even networking professionals here, many of us having been working in this domain since before the Internet ever existed.
Extrapolating to others from what we think is "obvious" couldn't be more wrong. 🙂
I do see the point you raise but it's down to using commonsense really.
Similar to the bank details scam some fall for. They give out sort code and pin to the caller, without realising the fact that the bank doesn't need this information, they already have full access to the account. Same thing, not thinking.