This will be a great help to customers and save a lot of frustration and angst.
Well done that man
like many other 'stickies' at the top of the boards they are very helpful if you take time to read them - the problem is getting people to read them especially before posting their problem which the 'stickies' already answer
Thanks for taking the time to do this, I'm loving the updated version!
I'm happy for this to be a sticky on the forum as I can definitely see the benefit to the wider community. We'll stick it on both the ADSL and BT Infinity boards.
I'll let you post it as you may get the credit for all your hard work! Once you've posted it I can lock it etc. Once you come online drop me a PM so that we're both ready to go!
All the best,
Pedant diving in before it goes live:
DSLAM - device (singular)
Throughtput speed - delete "you're"
ADSL2/2+ - delete "either"