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roobytubey
Beginner
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Message 1 of 2

Telephone Pole Fault

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There is a fault on the telegraph pole serving houses in Southgate Gardens, Stroud. This is clearly a pole problem as it affects other houses connected to it - leaving homes without Telephone or Internet since Tuesday.

 

BT have confirmed a line fault but a fault at the pole seems almost positive to be the problem.

 

Is there any updates on this problem?

 

Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Telephone Pole Fault

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This is purely a customer forum, messages do not go to BT.

 

If you login to your bt.com and look at faults, you should see your report, and any updates.