This is what I got from the checker -
The current Downstream BRAS rate is: 38.72 Mbps
The current Upstream BRAS rate is: 10 Mbps
I didn't want to screenshot the page as it has my landline number at the end which I can't edit out on my PS3. I'm on Unlimited BT Infinity 1.
What does this mean? >> Real Error: Migration code required for this number
Looks like you're running full speed on Infinity 1. There's apparently no problem with your connection as DLM has not had to intervene.
Ignore the message about Real Error: Migration code required for this number That's just an old check for the ISP BeUnlimited which no longer exists.
Is your Playstation connected by Ethernet or wireless?
Have you tried giving your Playstation a static IP address?
I'm only after coming across you're thread today and I'm sorry we haven't offered help earlier. I'll be happy to look at this for you and make sure the technical helpdesk have covered all bases. If you click on my user name you will see a 'contact the mods' link to send in your details.
I'm sure I saw something on BT's website not that long ago stating that the HomeHub was covered while paying for the service (ie internet), but i can't find it at the moment so will keep looking
If they are still wishing to charge you an upgrade, have you actually thought about getting a router through a 3rd party which gives you better management than the HomeHubs
I don't see why he should have to pay for a new router or a 3rd party router.
Tell the guy on the other end in india that the router keeps reseting when you try to connect to any games. any time you try to download it resets the router. go through their trouble shoot and you should get a replacement sent.
I see no reason to HAVE to buy a 3rd party router, the Home Hub is recommended for use with BT Infinity and should be supplied to work as intended.