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grant01
Contributor
1,063 Views
Message 1 of 14

Terrible connection again......

 ADSL Line Status

Connection information
Line state:Connected
Connection time:0 day, 00:05:22
Downstream:1,760 Kbps
Upstream:448 Kbps

  ADSL settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Fast
Noise margin (Down/Up):6.2 dB / 14.0 dB
Line attenuation (Down/Up):58.5 dB / 31.5 dB
Output power (Down/Up):16.4 dBm / 12.9 dBm
FEC Events (Down/Up):0 / 0
CRC Events (Down/Up):44 / 0
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
HEC Errors (Down/Up):11 / 0
Error Seconds (Local/Remote):0 / 0
 More Details

 

 

 

 well this is just getting worse... i have left it with patience the past 2 months and now im going out my **bleep**ing mind! Areas 20ft away from me have fibre **bleep**ing internet and im still stuck with this garbage wind up **bleep**ing hamster wheel **bleep**!
 
what happened to filling out an online form and BT resetting the line from their end? Used to happen why not now? instead i have to go through all this rigmarole with 'have you tested your phone beeps' and tried the master socket...jesus!!!!
 
Does this online submit form still exist somewhere?? 
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13 REPLIES 13
imjolly
Distinguished Sage
Distinguished Sage
1,057 Views
Message 2 of 14

Re: Terrible connection again......

connection time is only 5min is that due to manual reset or hub dropping conenction?

 

can you enter your phone number and post results  remember to delete number - see what options you have  

 

https://www.btwholesale.com/includes/adsl/main.html



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grant01
Contributor
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Message 3 of 14

Re: Terrible connection again......

BT BROADBAND AVAILABILITY CHECKER
Telephone Number .. on Exchange DALKEITH is served by Cabinet 49

 

ADSL Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

 

Left in Jumper

Other Offerings

     

Availability Date

   
WBC ADSL 2+Up to 2--1 to 3.5Available----
ADSL MaxUp to 1.5--1 to 2.5Available----
WBC Fixed Rate2 ----Available----
Fixed Rate2 ----Available----
ADSL Multicast------Available----

 

 

 

 

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

This line is on a Market B Exchange.

Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Oct-2013; the Formal Retirement date for IPstream is from 30-Jun-2014.

If the End User wishes to migrate from their current Broadband supplier they will need to contact the Broadband supplier they want to take service from to arrange for the service to be migrated.

 

Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number, NAD, UPRN or Access Line ID (ALID) check.

Note:

Thank you for your interest.

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john46
Distinguished Sage
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Message 4 of 14

Re: Terrible connection again......

your noise margin is already at its default and your connection speed is above your estimate there is nothing a reset would achieve
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imjolly
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1,021 Views
Message 5 of 14

Re: Terrible connection again......

Are you currently connected to the test socket with new Filter to eliminate your setup and internal wiring as causing a problem?

 

Your cabinet in hopefield has just been replaced with a new cabinet in preparation  for fibre so just a matter of waiting



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grant01
Contributor
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Message 6 of 14

Re: Terrible connection again......

so for the past 4 years my 380kb a second was a lie? and this is my true speed?
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imjolly
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Message 7 of 14

Re: Terrible connection again......

With your attenuation and a Good connection you could get about 2900kbps on adslmax and if moved to adsl2 you could get about 3200kbps

 

Are you using test socket?

 

Is there any noise on quiet line test?



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john46
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Message 8 of 14

Re: Terrible connection again......

the speeds quoted by BT are connection speeds not download speeds
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grant01
Contributor
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Message 9 of 14

Re: Terrible connection again......

if the cabinet has been replace would that not mean the speeds should be better or does it not work like that?
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imjolly
Distinguished Sage
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Message 10 of 14

Re: Terrible connection again......

your adsl conenction is based on distnace from the exchange which in your case is at Eskbank .  fibre is based on distance from street cabinet



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