so my girlfriend signed up for infinity 2 with an expected speed of 76mb. This seemed pretty decent coming from a 7mb ADSL
Line with talktalk
So far its been in a week and the speed hasn't gone over 5mb up 11mb down. The BT speed test says she has an IP profile of 76mb.
Router has been reboot several times. At the moment it currently sits at 4mb down
Just a couple of starting suggestions on what may end up rather a long thread ....
Is this wired or wireless? Try to get a wired test if at all possible.
If wired, try seeing if connecting to a different LAN port on the router helps.
How are you connecting wireless or wired?
All the computers in the house are wireless n, however I've tried every channel and even on my tablet right next to it via WiFi. No joy.
So, I've got a Ethernet to USB adapter for my tablet. At my own house, this works great and get about 70mb so I know it works.
At my girlfriends, still 6-7mb.
Honestly, at these speeds it shouldn't matter if I'm wired or wireless. Having such a difference shows there's something wrong. At my house, I get about 45mb on WiFi at the other side of the house
If you have eliminated channel interference then could you try a different router?
it could be you've got a sick home hub