I've recently done a survey of all of the houses in my village (35 of them - Sheldon in the Derbyshire Peak District) and recorded all of their broadband speeds. The results are at http://www.sheldonvillage.org.uk/broadband.html and are being updated fairly regularly.
As you can see, the speeds are all over the place, which seems totally crazy to me as we all run off the same single wire into the village, are all BT broadband/phone customers, and all link to the exchange in Bakewell. Is there any way that I can contact somebody (anybody) who can try and help those of us in the village who seem to be stuck in the slow(er) lane compared to our neighbours. It is impossible to get to speak to anyone, and to try to get them interested in a village-wide problem.
Interestinngly, one of our residents spoke to an Opereach engineer in the village the other day who said that he'd never seen poletop equiment and cable in such a poor state of repair (rusted parts, corroded brackets etc).
Any ideas would be welcomed,
Sheldon Parish Meeting
as you know this is a customer help customer forum and only BT employees are the forum mods
however in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) BT Speedtester and post the results .
looking at your stats may then lead to asssistance for other neighbours
The implication in your post is that all the BB accounts are BT customers[?].
If thats the case, Id be thinking about having a pop at getting the village onto Infinity and go for bust.