I would like to thank a very polite and helpful lady who dealt with my issue in a cheery and professional manor that I will certainly be staying with Bt. I have never had any problems previously and to get my issue dealt with so well and quickly was a delight.
Welcome and thanks for your post!
It's not very often someone comes on with a positive post. We tend to use sites like this to report a problem and when we're not happy. It's great to see some good feedback so thanks again for taking the time to register and let us know about your experience
Glad you had a good experience, i did as well when i first joined BT .